At Legendary Spa, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy and Terms of Use outlines how we collect, use, and safeguard your personal information when you visit our website or social media pages or use our services. By visiting this website, visiting our social media pages, using our booking systems, buying our products, or utilizing our services, you consent to and agree to be bound by the terms of this policy.

1. HOW WE COLLECT INFORMATION

 We collect personal information that you voluntarily provide to us when you:

• Book services or buy products;
• Sign up for access to specials and promotions;
• Sign up for memberships;
• Contact us via electronic, written or verbal communication;
• Fill out intake and consent or other forms.

Like many websites, we automatically collect certain information when you visit our site, such as your IP address, device type, browser type, and operating system.  Our affiliated social media pages also collect much of the same information as our
website.

Our website also uses cookies, which are small amounts of data placed on your web browser to help our website identify you and improve site functionality.  Blocking our use of cookies may in some cases limit the functionality of our website for you.

2. THE INFORMATION WE COLLECT

The types of personal information we collect may include items like name, address, birth date, email address, phone numbers, preferred pronouns, referral sources, social media handles or user names, credit or debit card information, and other payment information.

For certain services, our online booking platform, which is accessible through our website,
will also request you fill out various intake and consent forms regarding your service and medical history. While you are not required to provide this information, we may refuse certain services if you fail to provide it, as it is required for
our staff and medical director to evaluate the safety of your receipt of services.  This online booking platform is HIPAA-compliant and all medical information and records about you and your medical information and history will be protected in accordance with HIPAA and other state and federal privacy laws, rules and regulations.

3. UPDATING YOUR PERSONAL INFORMATION

If you believe the personal information we have collected from you is incorrect, please
promptly contact us at the email below to update this information.

4. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

• To provide and maintain our services;
• To evaluate the safety of you receiving our services;
• To process your orders or transactions;
• To communication with you, including responding to your inquiries and providing client support;
• To send you promotional offers, newsletters and marketing communications about our services and products;
• To improve our website and services;
• To comply with legal obligations.

Our communications may take the form of phone calls, emails, SMS or other text messages, contact through social media platforms, direct mail or other newly developed forms of communications.

5. SHARING YOUR INFORMATION

We do not sell or rent your personally identifying information to third parties for marketing or other purposes.  

However, we may share your information with third parties in the course of our business for items such as the following:

• Service providers or third-party software providers who assist us in operating our website, marketing, client relation management, and booking system;
• Vendors or providers who assist us in providing our products and services;
• Payment processors to facilitate transactions;
• Our medical director and staff for evaluation of any medical care you are receiving;
• Legal authorities when required by law or to protect our rights.

In some circumstances, we may share or utilize non-personally identifying information collected from you with third parties for the purposes of data analytics and improving our business, products and services (e.g., how many clients living in a certain zip code buy a certain product). 

6. CONTROLLING YOUR INFORMATION

In addition to any rights afforded to you by law, you have the following rights with respect to your information:

• You can opt out of receiving promotional emails, texts or other communications by following the included instructions for opting out.
• You can update your personal information in our records by contacting us at the information below.

7. DATA RETENTION

We will maintain your personal information as long as we believe is necessary to fulfill the purposes set forth in this privacy policy and in accordance with all laws.

8. CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13 and we do not knowingly collect or retain information about children. Please refrain from providing personally identifying information to us about children under the age of 13.

9. TRANSFER OF INFORMATION

In some circumstances, through merger, sale, reorganization, spin off or other restructuring, the information we retain on file about you may be transferred to other owners or business managers as part of a transfer of assets.

10. LINKS TO OTHER SITES

This website or our booking system may provide links to other third-party websites.  Legendary Spa is not responsible for the contents of these sites.

11. WAIVER AND INDEMNIFICATION

While we value your privacy and take measures to protect your information through our systems, electronic information when transmitted or stored is by nature difficult to secure and is susceptible to hackers, malware and other security risks.  By utilizing this website and booking system or our social media pages, transmitting personal information to us or otherwise interacting with us or our staff, you agree to indemnify, defend and hold harmless Legendary Spa and its affiliated companies, vendors, employees, managers, members, contractors, agents and service providers from claims or liability arising from such activities or usage of our services and systems.  You further agree to waive any claims against Legendary Spa and its affiliated companies, vendors, employees, managers, members, contractors, agents and service providers arising from the usage or storage of your personal information by third parties who obtain your information from us in accordance with the policies and procedures disclosed in this document.

12. CHANGES TO POLICY

Legendary Spa reserves the right to make changes to this privacy policy and terms of use in its discretion.  Updates to our privacy policy and terms of service will be posted to this website.  Your continued usage of this website, our booking systems and our services after any updates to this policy and terms of use will signify your acceptance of such updates.

13. CONTACT US

If you have any questions, comments or concerns about this policy and terms of use or the usage of your personal information, please feel free to contact us by sending an email to info@legendaryspa.com.

Last updated April 18, 2024